SATISFIED CUSTOMERS? Interrogating the “student experience” in the neoliberal university

We are pleased to publish the results of one of our funded research projects.  ‘Satisfied Customers?: Interrogating “the student experience” in the neoliberal university’, by Professor Leo McCann (University of York) explores UK students’ perspectives on the marketized university.  The research found that UK university students are largely enthusiastic about the content and quality of their degrees, but have grave concerns about the increasingly commercialized ways in which universities are run and managed.

You can read the report here.